Terms of Use

Welcome to our web site. 

These General Terms and Conditions of Use govern the access to and use of victoriahouseimports.co.za. The access to and use of this web site as well as the purchase of products on victoriahouseimports.co.za are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you. This website is hosted by Perfect Circle but managed and maintained by Victoria House Imports ("Provider").

Request for further information can be made through our General Enquiries & Collection Information or sent to the address: victoriahouse@mweb.co.za If you need any assistance, go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on victoriahouseimports.co.za and other general information on the services provided by victoriahouseimports.co.za. Remember that you can always contact the provider by e-mail at victoriahouse@mweb.co.za.

For any other legal information, go to the sections: Return Policy and Privacy Policy of victoriahouseimports.co.za. 

The Provider may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use may be posted for our users on the Home Page of victoriahouseimports.co.za as soon as such amendments or updates have been made and shall be binding as soon as they are published on the web site in this section. Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated General Terms and Conditions of Use of victoriahouseimports.co.za. If you do not agree to all or part of the victoriahouseimports.co.za’s General Terms and Conditions of Use, please do not use our web site.

The access to and use of victoriahouseimports.co.za, including display of web pages, communication with Provider, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of victoriahouseimports.co.za and its contents. The Provider shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider's liability for intentional torts and gross negligence.

In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.

1. Privacy Policy

We recommend that you read the Privacy Policy which also applies in the event that users access to victoriahouseimports.co.za and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes victoriahouseimports.co.za collects and uses your personal data.

2. Intellectual Property Rights

All content included on this Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of Mike Holden or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Mike Holden and Provider as the case may be.

Mike Holden and/or Provider shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Mike Holden and/or Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content.

Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Mike Holden and Provider shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

3. Links to Other Websites

victoriahouseimports.co.za may contain links to other web sites which are in no way connected to Mike Holden or the Provider. The Provider does not control or monitor such third party web sites or their contents. The Provider shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. Please, pay attention when you access these web sites through the links provided on victoriahouseimports.co.za and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties. victoriahouseimports.co.za provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When the Provider provides links to other web sites, the Provider does not recommend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

4. Disclaimers on Content

The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside South Africa. However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by victoriahouseimports.co.za shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of victoriahouseimports.co.za is accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law.

Moreover, the Provider cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Care by visiting our Contact area or write to the following e-mail address: victoriahouse@mweb.co.za. A Provider representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow victoriahouseimports.co.za to operate without any suspensions, interruptions or discontinuity due to updating the web site. The Provider has adopted adequate technical and organisational security measures to protect services on victoriahouseimports.co.za, integrity of data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of victoriahouseimports.co.za, and to avoid unauthorised or unlawful access to such data and information.

5. Our Business Policy

The Provider has adopted a business policy; its mission consists of selling products through its services and its web site to "consumer"/”user” only. "Consumer" or “User” shall mean any natural person who is acting on victoriahouseimports.co.za for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on victoriahouseimports.co.za. The Provider shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.

6. Governing Law

These General Terms and Conditions of Use are governed by South African law.